Solutions
Savana Customer Experience
Modern, secure digital banking and account opening that give your customers more control over their finances, and your bank more control over its brand.
Modern, Secure Digital Banking: Delivered.
Extend the power of Savana’s bank-assisted workflows directly into the hands of your customers. Give customers more control over self-service while your bank gains full control over brand, functionality, and experience. Keep every interaction seamless and connected, whether they’re opening an account, managing finances, or moving to assisted channels for data-informed consultation.
Single Code Base You Control
Maintain feature parity across online banking, mobile banking, and account opening with one code base unifying all self-service experiences.
Your Brand, Your Experience
Customize branding, functionality, and customer journeys with full access to the platform’s source code. Leverage journey analytics to refine the experience for improved engagement.
Single or Multi-Brand Banks
Easily launch and manage multiple distinct brands under a single operational model, ensuring unified workflows, processes, customer communications, and more.
Digital-to-Assisted Channel Fluidity
Bridge the gaps between self-service and assisted banking, enabling seamless movement between digital banking and banker support with full context. Ideal for complex scenarios like multi-party, multi-channel account opening.
Uncompromising Security
Protect every interaction with best-in-class authentication, fraud prevention, and compliance controls to deliver a trusted, frictionless banking experience.
Give Your Customers the Experience They Deserve.
Online and Mobile
Account-opening experiences for online and mobile digital banking are available together or independently to fit the needs of your institution.
Personal Banking (Retail Banking)
Give customers the same level of control as bank staff, with a fully connected experience that lets them manage their finances and take action without limits.
Business Banking (Commercial Banking)
Enable businesses to open and manage accounts, authorize users, and control finances with the same empowered digital experience as retail customers.
Effortless Onboarding
Deliver a smooth, intuitive onboarding process that eliminates unnecessary steps and enables seamless transitions to assisted account opening.
The Customer Experience Ecosystem
Savana integrates with latest solutions that power modern digital banking, including identity verification, payments, account funding, and fraud prevention. With an open, API-first architecture, your bank stays in control while customers enjoy a frictionless experience.
Key integrations that enhance the Savana Customer Experience include:
KYC/KYB
Speed up onboarding with automated identity and business verification, reducing friction for customers while ensuring compliance.
Identity Management Platform (IDP)
Protect customer accounts with secure authentication and seamless access management.
Remote Deposit
Make check deposits effortless with mobile and online capture.
Disclosures & Compliance Forms
Ensure regulatory compliance with automated, timely customer disclosures.
Wire Transfers
Support fast, high-value money movement for business and personal banking.
Person-to-Person (P2P) Payments
Give customers a fast, secure way to send money instantly.
Bill Pay
Simplify money management with built-in bill payment functionality.
Card Management
Empower customers to manage their debit and credit cards, lock, unlock, set limits, and more.
Linked External Accounts
Allow customers to connect and transfer funds between their accounts at different financial institutions.
Instant Account Verification
Verify external accounts in real time for secure funding and seamless onboarding.
Account Funding
Enable seamless deposits and transfers to fund accounts during onboarding and beyond.
Check Ordering
Give customers a simple way to reorder checks without a branch visit.
Customer Experience FAQs
Yes. Savana’s digital banking solution is modular and includes both web and mobile experiences, built on the same code base for consistency. You can deploy it independently as Account Opening only, Online Banking only or as part of the complete Savana platform.
Absolutely. You control branding, design, copy, and customer journeys. With access to a single code base and full source code, you can tailor the experience across web and mobile to control the entire UI look and feel.
Yes. Savana makes it easy to launch and manage multiple brands from a single platform. With a unified code base and full control over branding and content, you can deliver consistent, secure experiences across all your brands without duplicating effort.
Savana supports the opening of all retail and business account types, including checking, savings, IRAs, trusts, joint accounts, and more. The platform is fully configurable to support even the most complex onboarding journeys.
Yes. Savana keeps everything in sync across channels. Whether someone starts onboarding online or calls for help, your staff sees the same real-time data with no gaps or re-entry.
